Multi-assistance
One number

Our multi-assistance network is standing by for members and non members

0800z

The most memorable phone number ever
Tested + proven

Home Cover

Home
Owner

24/7 emergency response

Roadside Assistance

Roadside
Assist

Gold standard for all

Worldwide Cover

Phone
+ Wallet

With data recovery

Gadget Cover

Tech
Helpline

Live help with home tech

Call us

Super
Helpers

For everyday panics

Home Insurance

Legal
Helpdesk

Experts in every area

IT Support

Annual
Multi-trip

With world helpdesk

Boiler cover

Boiler
Cover

No excess. No Stress.

100 MILLION
REASONS FOR US

For everyday emergencies like Roadside Rescue, Boiler Breakdown, Lost Mobile, Missed Flights etc, people currently buy separate assistance policies.

Then, when things go wrong and they need help fast, they end up looking for policy documents, phone numbers and the right people.

Unique New
Service

For every kind of emergency assistance: One Policy. One Network. One Number.


123-5-789
makes a Z-shape on a key-pad

Total
Assistance

Whatever the problem, 0800z will have people ready to save the day. Members won't have to pay for repairs, parts or call-out-fees. 0800z will take care of everything.


Roadside rescue, Domestic response, Live IT help, Assistance abroad, Legal help, Phone replacement, and a whole lot more

NETWORK IS
READY

Our call-centre and service-hub providers are ready. All the assistance-providers are in place. Together they will create one really big, really helpful network.


HUMANS

All adults. All in the UK. All helpful.

TECHNOLOGY

All robust, tried and trusted systems. Our hub will be run by a world leader in process systems.

Smart Telecoms

An innovative system, already tested and in place.

ASSISTANCE PROVIDERS

The insurance products and the assistance networks already exist. We link them all together under strict service-level agreements.

Approval

Member ratings keep providers on their toes.

Video
Evidence

One of the keys to the success of 0800z will be our memorable brand-device. To prove its power, we ran an advertising pilot test.

The TV commercial we ran was for general insurance. That way we measured memorability of the brand, not the proposition or offer.

Watch the TV advert once and you’ll see why this idea is so effective.

pilot test result
Industry standard cost per enquiry: £7
Pilot test cost per enquiry: £1.80


Team

The combined experience and expertise of the principals encompasses critical aspects of the business.


Martin
MARTIN ROWAN

Previously founded Home Assistance UK Limited, a successful joint venture with British Gas. Also a UK expert on FCA regulation.

Jane
JANE LOWTHER

Created the UK’s first online concierge service. Her career in customer-care team leadership includes creating a new, customer-focussed culture for Barclays Mercantile.

Michael
MICHAEL KAPLAN

Founder of 0800z. Twenty-five years in brand advertising, creating properties for brands such as Philips, Volkswagen, Pepsico and Barclaycard.

Support

0800z has relationships with key partner businesses:


XL Telecom Limited uses smart technology to provide innovative solutions and services of outstanding quality, enabling us to be the market leader in high quality telecoms.

Our innovation will enable 0800z to approach consumer interactions in a way that has not been done before. Together with 0800z we believe that we will develop systems and processes that will become industry benchmarks.

Nicholas Mutton,
Chief Operating Officer at XL Telecom Limited

CGI provides innovative and adaptable end-to-end IT and business process services. With 68,000 professionals in 40 countries they have delivered award-winning systems in public and commercial sectors including financial services, telecoms and media.

UK consumer financial services are about to undergo a revolution driven by technology. In team workshops with the 0800z team it became evident that CGI has an opportunity to play a pivotal role in the success of a new, innovative force in consumer insurance.

Neil Sadler,
Vice President, Head of Insurance at CGI

Strategic provides insurance solutions for individuals and companies worldwide. Based in the heart of the City of London, Strategic is dynamic, innovative and very experienced.

When you meet the 0800z team and hear their ideas it is clear that they are entirely consumer focussed. Their whole approach keeps everything simple and they have a fine understanding of what the market really wants. We look forward to helping them deliver neat, no-nonsense solutions.

Tim Snowball,
Chairman and Founder of Strategic Insurance Services

Unique

0800z is difficult to imitate because any credible total-assistance service needs a super-memorable number – and that’s a tough thing to try and invent.

No other 0800 number can be expressed as a simple shape on a keypad. This is due to the way Ofcom has issued numbers.

Zebra

YOU WILL ALWAYS REMEMBER THE Z-SHAPE.
Zat is how you know it is great.

We're
Confident

Even if we only penetrate 0.2% of the assistance market we will achieve commercial success. And there is no other total-assistance service like ours in the UK.

market share

Assistance type policies bought annually in the UK: 100,000,000
0800z target: 200,000